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Training | Feedback

Lucy co-ran the MHFA course that I took and was absolutely fantastic throughout. 

Not only did I learn a lot, but she was personable and friendly. 

This helped the group gel a lot quicker. 

Lucy is easy to approach and very knowledgeable. 

It was a joy to be taught by Lucy.

Monzo Learning and Development Coordinator 



It's a pretty vulnerable space - putting yourself out there to hear other people's opinion of you.

Receiving feedback from clients and colleagues helps me to become more self-aware.

I gain knowledge in my strengths and address the areas I need to work on more.

I also get to see how others perceive me.

Feedback helps people to see how their own behaviours might impact other people.

As a Professional Training Instructor for over 16 years - this is an area I feel very confident within.

It's an important part of any teacher/ tutor/ training qualification too.


Knowing my abilities, undoubtedly helps me in my role as a Mental Health Therapist - when challenging the difficult emotions, thoughts and feelings within a client.

When supporting people through recovery or difficult chapters in their lives.


As a Professional Training Instructor - increasing my own skill set and using my experiences to help other address and reach their full potential is heart warming.

My services have been personally and professionally recommended by word of mouth for the past 3 years, since Founding my own business - and that makes me feel like celebrating my successes. 


The feedback received for my work really does speak for itself. 



The Have A Word Vision


Have A Word's vision is to improve the mental health of the nation and n ever before has this been more important.  No matter which sector you work in, coronavirus will have an impact on people and their mental health and wellbeing.  Have A Word is focused on providing support through flexible  Training and Therapy services. 



Healthy people are happier, more engaged and more productive.

Employers across the UK are acting now to support the wellbeing of their people.


The Centre for Mental Health has found that mental ill health costs UK employers 

an estimated £34.9 billion each year - this is the equivalent of £1,300 for every employee in the UK workforce.

That's £10.6 billion in sickness absence, £21. 2 billion in reduced productivity and

£3.1 billion in replacing staff who leave their jobs for mental health-related reasons.



What's it all about?

Have A Word have training options to suit a range of timescales and budgets, from basic mental health awareness sessions to a full Mental Health First Aider qualification.


Courses are delivered online or on-site at your workplace or local venue. 


Training Courses


Would you know how to help?


We all have mental health, just as we all have physical health. Mental ill health can strike at any time and can affect people from all walks of life. Although things are improving, stigma still exists around mental ill health. As a society, we don't tend to know how to take care of our mental health like we do our physical health. This means that people may not know how to support a friend, family member or colleague experiencing a mental health issue, or where to go for support with their own mental health.


Become a Mental Health First Aider


Mental Health First Aid (MHFA) England is a training course which teaches people how to identify, understand and help someone who may be experiencing a mental health issue. MHFA won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.  You’ll learn to recognise warning signs of mental ill health and develop the skills and confidence to approach and support someone while keeping yourself safe.


You’ll also learn how to empower someone to access the support they might need for recovery or successful management of symptoms. This could include self-help books or websites, accessing therapy services through their GP, their school or place of work, online self-referral, support groups, and more. What’s more, you’ll gain an understanding of how to support positive wellbeing and tackle stigma in the world around you.



Local Press | The Herts Advertiser

St Albans Primary school staff first in Hertfordshire to complete 

Mental Health First Aid training.

Full Article

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